Coronavirus (COVID-19) Patient/Carer Notice

Welcome to Forest Road Day Surgery

A brand-new, state-of-the-art facility designed for your comfort, safety and convenience

Our patients receive personalised, attentive care from the comfort of architect-designed premises fitted with the latest technology and equipment – all conveniently located within Hurstville’s landmark East Quarter development.

We make it our priority to put you at ease as soon as you step through our doors. Our friendly, caring and highly experienced clinical and administrative team will go out of their way to ensure that you are kept comfortable, relaxed and informed every step of the way. That’s our commitment to you.

We look forward to welcoming you soon.

About us

Fully accredited

Forest Road Day Surgery is licensed with the NSW Department of Health and operates with a quality management system that meets international quality standards (ISO 9001), as well as the National Safety and Quality Health Service (NSQHS) Standards.

Important COVID-19 update

23 FEB 2021

In accordance with the revision of the Pandemic Alert level to Green, it is no longer compulsory for patients, visitors and staff to wear a mask when attending a VEI clinic or day surgery. Patients are requested to review identified ‘hotspots’ prior to attendance. If you have visited any of the ‘hotspot’ locations identified by NSW Health or other State health authorities within the specified time periods, please contact us for advice about your appointment prior to attending or, for new patients, at the time of making a booking. You will be required to register on arrival, utilising a QR Code reader, which complies with the Service NSW requirements and allows completion of a registration questionnaire and monitoring of the number of people in the day surgery.

Patients with conditions where missed or delayed treatments could lead to adverse consequences are encouraged to prioritise their treatment.

If you are concerned about attending our day hospital, please be assured that protecting the health and wellbeing of our patients, carers, staff and doctors remains our top priority. We continue to observe strict infection control protocols and social distancing measures to ensure a safe environment for your surgery or procedure. Doctors, staff and visitors are all screened upon arrival at our day hospital.

Patients will be screened pre-operatively by phone call and again upon arrival. You will be questioned to ensure that you or your accompanying carer:

  • have not returned from overseas travel or had contact with a suspected or confirmed case of coronavirus (COVID-19) in the last 14 days;
  • are well and do not have symptoms of COVID-19 (including a temperature, cough or cold, loss or altered sense of taste or smell);
  • do not reside with someone who is unwell or has been asked to quarantine;
  • have not worked or volunteered at a hotel quarantine site in the last 14 days; and
  • do not reside in and have not visited a known high-risk area.

Upon arrival, you and your carer will be asked to sign a declaration confirming that you meet all of the above requirements.

Please observe the following during your visit:

  • only attend the day surgery with a maximum of one carer;
  • do NOT attend earlier than your appointment time; and
  • hand hygiene and social distancing requirements.

Each of our sites undertakes regular cleaning of all surfaces, with ample supplies of alcohol-based hand sanitiser available for staff and visitors.

All visitors are asked to clean their hands thoroughly with hand sanitiser on arrival. Please ensure you cover any coughs or sneezes with a tissue (and dispose of the tissue appropriately).

We appreciate your assistance in ensuring we are able to safely meet the needs of our patients. As always, we will keep you informed of any further developments. If you have any questions, please don’t hesitate to call and speak to one of our receptionists.

We are open

Ground Level, 99A Forest Road
Hurstville NSW 2220

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