Specialist surgical services
Forest Road Day Surgery is specifically equipped for surgical procedures that require more specialised care than is offered in an outpatient clinic but does not require an overnight stay.
This currently includes a number of ophthalmic procedures, including:
- Cataract and laser cataract surgery
- Vision correction procedures (e.g. laser eye surgery, refractive lens exchange)
- Corneal transplantation
- Minimally invasive glaucoma surgery (MIGS)
- Glaucoma filtration surgery (trabeculectomy)
- Pterygium surgery.
A number of highly regarded surgical specialists choose to operate at Forest Road Day Surgery because of our outstanding patient care and state-of-the-art premises.
Located within the landmark East Quarter development in Hurstville and less than 500 metres from Allawah Railway Station, our sophisticated, architect-designed premises feature premium-quality fixtures and furnishings throughout.
- Modern, quiet and comfortable waiting areas (TV and free WiFi)
- Fully equipped operating theatre
- Dedicated laser suite
- Sterile services department
- Private, spacious recovery areas
Forest Road Day Surgery was designed after comprehensive consultation with patients and surgeons regarding various aspects of the facility – from the colour scheme to furniture selection (including patient trolleys) to spatial requirements in the theatre, laser and recovery areas. Our waiting areas even feature special acoustic treatments to ensure a quiet and calm environment for patients and carers.
Forest Road Day Surgery is a part of Vision Hospital Group, an established operator of numerous day surgeries in New South Wales, Victoria, South Australia and Queensland. Vision Hospital Group’s longstanding experience in running specialist healthcare facilities, together with its recognised quality management systems, helps to ensure optimal outcomes for all patients.
Forest Road Day Surgery is licensed with the NSW Ministry of Health.
And because your comfort and care are our priorities, we are also accredited to ISO 9001 Quality Management Standards and the National Safety and Quality Health Service (NSQHS) Standards.
In accordance with our values, Forest Road Day Surgery endeavours to provide the highest level of customer service and optimise outcomes for our patients.
We achieve this by implementing quality management systems that meet the requirements of the internationally recognised ISO 9001:2015 standards, as well as the Australian National Safety and Quality Health Standards in our day surgeries.
Accreditation to these standards involves:
- Compliance with the relevant Australian and professional standards, legislations and regulations
- A focus on continuous improvement
- Partnering with consumers to maximise customer satisfaction with the services provided
- Establishment of governance and reporting structures
- Best clinical practice that aims to maximise outcomes, safety and comfort for our patients
- Staff education and training in patient-centred care.
Forest Road Day Surgery implements a patient-centred care approach to improve the healthcare experience and outcomes for our patients.
Forest Road Day Surgery strives to achieve good corporate governance through effective risk management in a controlled and appropriate manner.
ISO 9001 is one of the most recognisable international standards for quality management – certification indicates that an organisation’s service or product meets a certain level of quality. ISO 9001 is the standard accepted by the NSW Ministry of Health and all private health funds.
The Australian NSQHS Standards were developed to protect the public from harm and improve the quality of health care.
A surveillance audit is undertaken regularly to ensure that our processes are monitored, maintained and reviewed and that improvements are continuously implemented. A re-certification audit is conducted every 3 years, with all safety and quality processes assessed to ensure the standards required by ISO 9001 and the NSQHS are still being met.
In safe hands
As Australia’s largest private ophthalmology provider, our aim is to deliver world-class eye care to patients by focusing on the quality and safety of our services. We promise to provide a safe and comfortable environment for your medical care by focusing on three key areas: infection control, emotional safety and wellbeing and a commitment to quality – you can download our ‘In safe hands’ program outline here.
As a registered healthcare service, antimicrobial control is a critical part of our successful operation. Antimicrobial stewardship, together with infection prevention/control and hand hygiene, is a key strategy at Forest Road Day Surgery to encourage safe and appropriate use of antimicrobials, reduce patient harm and decrease the incidence of resistance.
The Australian Commission on Safety and Quality in Health Care has identified improved healthcare worker hand hygiene as the highest priority area to reduce the risk of healthcare-associated infections. Forest Road Day Surgery staff adhere to a rigorous, facility-wide hand hygiene program that is Hand Hygiene Australia–compliant.